At Rothschild Portraiture, our goal is to wow you with the quality of our work and service.
If you are less than 100% satisfied with your portrait, please reach out to use directly at (347) 913-3837 before you undertake any other steps.
Your Rothschild Portraiture portrait is a one-of-a-kind labor-intensive piece of artwork. To protect you and ourselves, we have designed checkpoints along the creation process that allow you to preview the final result before a significant amount of time and resources has been invested into creating your portrait.
By completing the ordering process, you indicate that you are completely satisfied with the artistic quality of your portrait.
By completing the ordering process, you acknowledge that the final art piece may contain imperfections. They are not defects – they are the “personality” of your art-piece; they are what sets your artwork apart from a mass-produced product. Producing two copies of the same portrait will yield slightly different results every time.
If there is a significant defect in our final product, we will rectify it (through replacement or rework) before we even show it to you.
As a result of the above processes, we are 100% confident that you will love your hand-crafted portrait when it is delivered to you.
In a very rare case that you absolutely must request a refund, we shall refund you the total amount you have paid MINUS materials and labor that have already been spent on your portrait. Restock-able items, such as frames may be refunded at 100%. You agree to surrender your portrait in a case of a refund.
Your portrait will be crafted using the materials of the highest quality. It should keep for a very extended period of time, provided museum-grade environmental conditions (temperature and humidity control, strict sun light protection). These conditions might not be possible in home environments, but as an owner of Rothschild Portraiture portrait, you bear the responsibility of protecting your artwork to the highest reasonable degree. We strongly urge you to protect your investment with a comprehensive insurance policy.
We hope that you find our terms reasonable. If you have any questions/reservations, let’s address them before you place your order.